Reference

kode55 Privacy Policy For Your Account

Our Privacy Policy explains how kode55 handles the account details you provide before you enter the lobby, including phone verification and wallet records.

Clear data purposesWallet record controlsPhone verification stepsCookie choices
kode55 kode55 Privacy Policy For Your Account
CONTACT ROUTES

Get Privacy Policy Help Directly

A clear contact path helps you ask about the Privacy Policy without explaining your whole account history.

Privacy questions Send a Privacy Policy question through our account contact route and tell us whether…
Account access If phone verification blocks access to your account, contact support through the sign-in help…
Wallet records For a DANA, OVO, GoPay or QRIS record, share the transaction reference through the…
DATA PRACTICES

What kode55 Does With Your Data

Our Privacy Policy is supported by practical account controls rather than broad promises. We separate sign-in checks from payment reconciliation, use device signals to help spot unusual access, and keep cookie choices…

Account data

We collect the details needed to open and maintain your account, including contact data and phone verification status. This lets us connect your sign-in with the correct account record while keeping the account path separate from public browsing activity.

Payment records

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference helps us match a payment to your account. We use the reference for reconciliation and status checks, not as a reason to request unrelated wallet credentials.

Cookies

Cookies can remember your session and the choices you make on the site. If you clear them or change browser settings, kode55 may ask you to sign in again or repeat a phone check before showing account areas.

Device security

We may use browser, device and session signals to identify unusual sign-in patterns. A change from mobile access to desktop access can trigger an additional check, helping us protect your account without changing the Privacy Policy rights available to you.

Retention periods

We keep account, support and transaction records only for the period needed for account administration, dispute handling, security checks or legal duties. The retention period can differ by record type, and we can explain the reason when you ask through support.

Policy requests

You can ask us to access, correct or clarify personal data connected with your account. Use the protected contact route, describe the requested change, and provide enough account detail for us to verify ownership before discussing the record.

Privacy Policy Questions kode55 Answers

These Privacy Policy answers focus on the account questions you are most likely to have before opening access in Indonesia. They cover data collection, cookies, payment references, device checks and requests for changes. If your situation is not covered, use the protected contact route and mention the specific account or transaction record involved. Access depends on local law and is available where local law permits.

The kode55 Privacy Policy covers account details, phone verification, device and browser signals, cookies, support messages and payment references. It explains why we use each category, how records support account security, and how you can ask about access, correction or handling.

Phone verification helps connect you with the correct account and reduces confusion when a sign-in or wallet status needs checking. We may request the verification step before discussing account data, particularly when you change device or contact support.

Yes. The Privacy Policy covers references connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account payments. We use those references to match a transaction with your account and check its status, without asking for an unrelated wallet password.

You can request a correction for personal data connected with your account through the protected support route. Explain what appears incorrect and provide enough account detail for ownership checks. We will assess the request under the Privacy Policy and applicable local requirements.

Cookies can keep a session and selected site preferences on your browser. If you remove them, switch browsers or block them, you may need to sign in again and repeat a phone check. The Privacy Policy explains the purpose of these cookie records.

Retention depends on the record and its purpose. Account, support and transaction records may remain for security checks, dispute handling, account administration or legal duties. Ask through the protected contact route if you need the reason for retaining a particular record.

Use the account contact route shown on kode55 and state whether your request concerns access, correction, cookies, phone verification or a payment reference. Include only the account details needed for verification. Access and processing depend on local law and where local law permits.